MTM is a leading agency dedicated to connecting top-tier talent with exceptional career opportunities. With a commitment to excellence, innovation, and personalized service, we have earned a reputation as a trusted partner for both job seekers and employers alike.
At MTM, our mission is to bridge the gap between talent and opportunity. We strive to empower individuals to achieve their career aspirations while assisting organizations in building high-performing, diverse, and dynamic teams. Our approach is founded on integrity, expertise, and a relentless pursuit of the perfect match.
Our Client is a fast growing fast casual restaurant chain that provides long term career growth. Our Client is committed to providing our guests with a memorable dining experience by delivering delicious food and top-notch service. To help us achieve this, we are looking for a dynamic Shift Supervisor to join our team.
As a Shift Supervisor you will play a crucial role in ensuring the smooth operation of our restaurant during your designated shifts. You will lead a team of dedicated staff members and uphold our high standards of customer service, food quality, and cleanliness. Your primary responsibility will be to create a positive and efficient work environment while maintaining excellent guest satisfaction levels.
Duties:
- Oversee daily restaurant operations, including opening and closing procedures
- Ensure high levels of customer satisfaction through excellent service and attention to detail
- Train, supervise, and motivate staff members to provide exceptional customer service
- Manage inventory levels and order supplies as needed
- Develop and implement strategies to increase restaurant sales and profitability
- Maintain a clean and organized restaurant environment
- Handle customer complaints and resolve issues in a timely manner
- Collaborate with the kitchen staff to ensure smooth food production and timely delivery of orders
- Coordinate catering and banquet events, ensuring all details are executed flawlessly
Skills:
- Proven experience as a Restaurant Manager or similar role in the hospitality industry
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Knowledge of food safety regulations and best practices
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Proficient in computer software applications for restaurant management (e.g., POS systems)
- Knowledge of bartending techniques and beverage service is a plus
- Experience in hotel or banquet management is an advantage
We offer competitive compensation, including benefits such as health insurance, retirement plans, and paid time off. If you have a passion for the restaurant industry and possess the necessary skills and experience, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant qualifications.
Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on the needs of the business.